Charter One Bank

Baloney! I've been a customer for over 15 years & have put up with the nickel & diming to death! Last year I took out a home improvement loan & paid it back in a year with no p...

The only retiree benefit I received after 34 years was a free checking account for life. I have repeatedly been charged and must fight to have the fees removed. If you are or becom...

Small business loan - never missed a payment and paid of 2/3 of loan but due to a "covenant breach" they are charging me HUGE amounts to keep loan in place and not call the loan (w...

I was about to pay my home equity line on June 30 when I realized that the bank had zeroed-out my accounts, despite substantial balances on both accounts. After a phone call, the c...

Charter One has the worst customer service and retention! My account was over drawn $95. I had an electronic deposit set to go into the account (checking and had made arrangements ...

I was smart! I reported a checkfrom chater one bank for sending a fraulent check to my home address for $2,750.00! donot cash any checksthat come toyou with on letter jus...

10 year customer. Yep, the old rearrange the POSTED debits for more overdraft fees.When I emailed what happened, they answered: "Thank you for your recent email regardi...

Charter one refinanced a loan without my signature to my ex husband. They refuse to talk with me to get the facts after many attempts. They also ignored a home equity line of cre...

I've been with Charter One in Canton, OH for 10 years. The only reason I didn't leave sooner is the inconvenience of changing my direct deposit. I've been nickled and dimed to deat...

After college I relocated to NC that does not have any CharterOne branches (smart thinking NC!). In order to close my checking account they made me drive 6 hours with a notarized d...

I've had a home equity with CHARTER ONE for 5 yrs and have always made the payments ahead of due date and I'm about 6 months ahead of the loan.Have had no problems or troub...

I refused to sign up for that "Green Sense". I had a bad experience from one offer they had before so I got used to refuse every offer, and moved all my autodeductions and autodepo...

I had a free checking account with Charter One and used it for about 10 years. I had 8 weeks of inactivity and presto...The account automatically changes to a premium account with...

Charter one is constantly applying overdraft fees to our account when we haven't gone overdrawn. In the last three days we've encountered $429 worth of fees. I'm so out...

I have a mentally retarded brother that has a mma account with Charter One bank. I have been on his account since he has had one. Last year he wanted a visa card. My brother can...

Charter one says I am a valid customer, and I should be with all the overdraft fees they have robbed me of by putting the larger amount check through first regardless of the dates ...

I have had Charter One Bank for years and recently they are screwing with my accounts. they have been transferring money between my accounts with out my consent, leading me into a ...

A vendor debited my account and attempted to debit a second time, I called Charter One Bank while the balance was still on hold and they instructed me to call the vendor to stop th...

On 05/11/2009, I placed an order with an online merchant for $70.48. The merchant accidentally authorized my debit card with Charter One twice. Even though the merchant didn't ac...

The customer service rep, Roxanne Gresham St. Clair branch in Cleveland, Oh, and manager, Deanna Moran were rude and ill equipped to service customer. They were unp...

I was charged 39.00 for an 2.22 overdraft that is absolutely ridicilous im really hurt my money is very limited and i cant afford to just give it away and thats what i feel like wh...

I am pissed. I have been a business customer for 8 years. Unfortunate curcumstances caused me to overdraw the account. I called to get help, but no one was helping me, as result th...

Last year, Charter One Bank lost a check I personally deposited, and told me it was my responsibility to get another from my customer. They accepted the check in my register deposi...

So BewareI was charged 317.00 in overdraft fees by Charter one Bank over one weekend..This is a very common practice with Charter one I have had them for over 10 years.I am in the ...

CharterOne overdrafted my account for $0.28 cents overdrawn,charged me $39.00 ODC THEN an additional $35.00 because my mail was forwarded to me so my account was overdrawn twenty-e...

My husband has been a customer with Charter One for nearly 5 years, and 4 months ago I was added as a joint account holder. I have been a customer of several banks, ...

Charter One Bank will make you wait 10 Business Days to replace your money if "fraudulent" charges are made to your account. Someone, somehow printed a debit card with my account n...

After recently moving, I called Charter One Bank to change my address. The monthly statement specifically tells you to call the number on it to report address changes. I called and...

Charterone Bank is the worst institution I bank with. Their personnel are morons. Very incompetent! If I list all their boboos the did with my account for the last 7 years that I b...

I was charged $1599 in just five weeks in insufficient fund fees from Charter One Bank. In Chicago, Illinois. I contacted Charter One bank regarding these excessive overdraft fees....