| Charter One Bank Reviews | |
 EJC9 |
Charter One Bank - Charter One Bank customers come first ?
Baloney! I've been a customer for over 15 years & have put up with the nickel & diming to death! Last year I took out a home improvement loan & paid it back in a year with no p...
#267774
Oct 12, 2011
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115
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 Denschleg |
Charter One Bank - Retired Employees Treated Poorly
The only retiree benefit I received after 34 years was a free checking account for life. I have repeatedly been charged and must fight to have the fees removed. If you are or becom...
#249700
Jul 18, 2011
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221
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 Grabmy a... |
Charter One Bank - Charter One Rips Off Small Businesses
Small business loan - never missed a payment and paid of 2/3 of loan but due to a "covenant breach" they are charging me HUGE amounts to keep loan in place and not call the loan (w...
#248368
Jul 12, 2011
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192
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 Exc1 |
Charter One Bank Closed My Accounts Without Notice
I was about to pay my home equity line on June 30 when I realized that the bank had zeroed-out my accounts, despite substantial balances on both accounts. After a phone call, the c...
#246961
Jul 04, 2011
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306
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 Anonymous |
Charter One Bank Sucks
Charter One has the worst customer service and retention! My account was over drawn $95. I had an electronic deposit set to go into the account (checking and had made arrangements ...
#244069
Jun 18, 2011
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323
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 Angelson... |
Charter One Bank - If you receive a cashiers check from charter bank do not cash it !i
I was smart! I reported a checkfrom chater one bank for sending a fraulent check to my home address for $2,750.00! donot cash any checksthat come toyou with on letter jus...
#241167
Jun 03, 2011
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545
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 DoneWith... |
Charter One Bank - another ripoff.
10 year customer. Yep, the old rearrange the POSTED debits for more overdraft fees.When I emailed what happened, they answered: "Thank you for your recent email regardi...
#236606
May 09, 2011
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444
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 Jen12345 |
Charter One Bank
Charter one refinanced a loan without my signature to my ex husband. They refuse to talk with me to get the facts after many attempts. They also ignored a home equity line of cre...
#232950
Apr 18, 2011
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678
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 Mjeff77 |
Charter One Bank - Charter One does not respect customers!
I've been with Charter One in Canton, OH for 10 years. The only reason I didn't leave sooner is the inconvenience of changing my direct deposit. I've been nickled and dimed to deat...
#210791
Dec 09, 2010
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292
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 Angiemar... |
Charter One Bank - Outrageous fees after closing account 1.5 years later
After college I relocated to NC that does not have any CharterOne branches (smart thinking NC!). In order to close my checking account they made me drive 6 hours with a notarized d...
#204666
Oct 28, 2010
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1207
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 Anonymous |
Charter One Bank - Home equity loan
I've had a home equity with CHARTER ONE for 5 yrs and have always made the payments ahead of due date and I'm about 6 months ahead of the loan.Have had no problems or troub...
#198002
Sep 11, 2010
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732
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 Jiar123 |
Charter One Bank's "Green Sense" means more fees
I refused to sign up for that "Green Sense". I had a bad experience from one offer they had before so I got used to refuse every offer, and moved all my autodeductions and autodepo...
#187600
Jun 28, 2010
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1410
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 Rbenson30 |
Charter One Bank - Charter One Ripped me off!
I had a free checking account with Charter One and used it for about 10 years. I had 8 weeks of inactivity and presto...The account automatically changes to a premium account with...
#172308
Feb 23, 2010
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746
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 Samantha... |
Charter One Bank Ripping Us Off.
Charter one is constantly applying overdraft fees to our account when we haven't gone overdrawn. In the last three days we've encountered $429 worth of fees. I'm so out...
#170029
Feb 04, 2010
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849
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 Adrienne... |
Charter One Bank - Taking advantage. I want to know what to do.
I have a mentally retarded brother that has a mma account with Charter One bank. I have been on his account since he has had one. Last year he wanted a visa card. My brother can...
#166653
Jan 05, 2010
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313
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 Apellegr... |
Charter One Bank - Putting the highest check through first causing many smaller amounts to bounce and more fees
Charter one says I am a valid customer, and I should be with all the overdraft fees they have robbed me of by putting the larger amount check through first regardless of the dates ...
#162638
Nov 22, 2009
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450
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 Justinla... |
Charter One Bank - Charter One
I have had Charter One Bank for years and recently they are screwing with my accounts. they have been transferring money between my accounts with out my consent, leading me into a ...
#159797
Oct 21, 2009
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835
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 Anonymous |
Charter One Bank - Balance on hold?!?
A vendor debited my account and attempted to debit a second time, I called Charter One Bank while the balance was still on hold and they instructed me to call the vendor to stop th...
#158828
Oct 08, 2009
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1477
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 Darlingm |
Charter One Bank - Charter One preventing me from eating for 35 days
On 05/11/2009, I placed an order with an online merchant for $70.48. The merchant accidentally authorized my debit card with Charter One twice. Even though the merchant didn't ac...
#155786
Aug 24, 2009
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540
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 Sammypru... |
Charter One Bank St. Clair, Cleveland very rude and unprofessional.
The customer service rep, Roxanne Gresham St. Clair branch in Cleveland, Oh, and manager, Deanna Moran were rude and ill equipped to service customer.
They were unp...
#154914
Aug 11, 2009
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608
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 Bward |
Charter One Bank - Overdraft
I was charged 39.00 for an 2.22 overdraft that is absolutely ridicilous im really hurt my money is very limited and i cant afford to just give it away and thats what i feel like wh...
#154889
Aug 10, 2009
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1615
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 C21virgwil |
Charter One Bank - Capital One Bank
I am pissed. I have been a business customer for 8 years. Unfortunate curcumstances caused me to overdraw the account. I called to get help, but no one was helping me, as result th...
#150861
Jul 08, 2009
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876
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 Anonymous |
Charter One Bank - Lost a deposit check and no help with nsf fees
Last year, Charter One Bank lost a check I personally deposited, and told me it was my responsibility to get another from my customer. They accepted the check in my register deposi...
#149776
Jun 09, 2009
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503
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 Msizer@n... |
Charter One Bank - Overdraft Fee ripoff
So BewareI was charged 317.00 in overdraft fees by Charter one Bank over one weekend..This is a very common practice with Charter one I have had them for over 10 years.I am in the ...
#149607
Jun 05, 2009
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804
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 Anonymous |
Is Charter One Bank failing???
CharterOne overdrafted my account for $0.28 cents overdrawn,charged me $39.00 ODC THEN an additional $35.00 because my mail was forwarded to me so my account was overdrawn twenty-e...
#147668
Apr 16, 2009
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653
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 NuGeordie |
Charter One Bank - Charter One is the worst bank ever
My husband has been a customer with Charter One for nearly 5 years, and 4 months ago I was added as a joint account holder.
I have been a customer of several banks, ...
#145416
Feb 17, 2009
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1134
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 Anonymous |
Charter One Bank "Fraud Policy" Bad News
Charter One Bank will make you wait 10 Business Days to replace your money if "fraudulent" charges are made to your account. Someone, somehow printed a debit card with my account n...
#144364
Jan 20, 2009
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1586
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 Anonymous |
Charter One Bank - Charter One doesn't want to talk to its customers
After recently moving, I called Charter One Bank to change my address. The monthly statement specifically tells you to call the number on it to report address changes. I called and...
#137865
Oct 02, 2008
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676
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 Anonymous |
Charter One Bank - Charterone Bank kept charging me $35.00 every 6 days for an overdraft.
Charterone Bank is the worst institution I bank with. Their personnel are morons. Very incompetent! If I list all their boboos the did with my account for the last 7 years that I b...
#135601
Sep 16, 2008
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478
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 Michelle... |
Charter One Bank Not Your Typical Bank!
I was charged $1599 in just five weeks in insufficient fund fees from Charter One Bank. In Chicago, Illinois. I contacted Charter One bank regarding these excessive overdraft fees....
#135447
Sep 15, 2008
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2291
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