I refused to sign up for that "Green Sense". I had a bad experience from one offer they had before so I got used to refuse every offer, and moved all my autodeductions and autodeposits to another bank. But I hold on, a little, to this bank due to my equity line of...Read more
I have had Charter One Bank for years and recently they are screwing with my accounts. they have been transferring money between my accounts with out my consent, leading me into a negative. now since yesterday my account has nearly doubled its negative fee. i am as of...Read more
I am pissed. I have been a business customer for 8 years. Unfortunate curcumstances caused me to overdraw the account. I called to get help, but no one was helping me, as result the fees added up to $200.00. The over draft was for 150.00. So the bank said I owed...Read more
I was a member of the Charter on Rewards Program. On one of my statements I noticed in small print That a large amount of my points were expired. I was not aware this would happen. I lost a large amount of points and had to settle for a $50.00 & $25.00 gift...Read more
Called CharterOne today to inquire about the balance in my checking account. The customer rep kept asking me the account number. I offered her other information (SSN, DOB, etc.) but she wouldn't take it. I have accounts at other banks and they can get my account...Read more
Charter One has no e-check protection in place. As a matter of fact on my corporate account e-checks were cashed that neither had the correct sequence number nor the correct name on the account. When I complained they stated it would all be taken care of. I received a...Read more
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