I was a member of the Charter on Rewards Program.On one of my statements I noticed in small print That a large amount of my points were expired.
I was not aware this would happen. I lost a large amount of points and had to settle for a $50.00 & $25.00 gift certificates which was a lot less than what I had earned. I had over 30,000 points. I still have the gift cards and feel I should get the rest of the points they took away from me.
I feel I should have notified before this happened.Caro Lucas